🔒 Privacy Policy
How we collect, use, and protect your personal information when you use our website.
Last Updated: [20 April 2026]
Thakurghor (“we”, “our”, “us”) operates the website https://thakurghor.com, offering puja items, religious products, and related services. We take your privacy seriously. This policy explains what data we collect, how we use it, and what rights you have.
1. Who We Are
Our website address: https://thakurghor.com
We provide e-commerce services for puja items and spiritual essentials.
2. What Personal Data We Collect
a) When you place an order:
- Name
- Billing & shipping address
- Phone number
- Email address
- Payment details (processed securely by third-party gateways)
- Order notes
b) Contact forms:
Name, email, phone number, and message content — used only to respond to your query.
c) Comments (If enabled):
- Comment form data
- IP address & browser user agent (spam detection)
- Gravatar hash (if used)
d) Media:
Avoid uploading images with embedded location data (EXIF).
e) Cookies:
We use cookies for:
- Login/session management
- Cart functionality
- Site preferences
- Analytics and marketing (Google Analytics, Facebook Pixel, etc.)
You may disable cookies in browser settings.
f) Embedded Content:
Videos, images, or posts from external sites may collect data as if you visited them directly.
g) Analytics & Tracking:
We use analytics tools that may collect anonymized usage data, device information, and browsing behavior.
3. Payment Information
Payments are processed through secure third-party gateway (Razorpay).
We do not store card or UPI details.
4. How We Use Your Data
To:
- Process and ship orders
- Communicate about orders
- Respond to your queries
- Improve the website
- Prevent fraud
- Send marketing communications (only if you opt-in)
5. Who We Share Your Data With
We may share data with:
- Payment processors
- Delivery and logistics partners
- Analytics and advertising partners
- Spam detection tools
- We do not sell your data.
6. How Long We Retain Your Data
- Orders: Retained as long as required under applicable tax and legal obligations.
- Customer accounts: Until deleted
- Comments: Indefinitely
- Contact form messages: Up to 12 months
- Analytics: As per third-party policies
7. Your Rights
You may request:
- A copy of your personal data
- Correction of inaccurate data
- Deletion of your data
- Withdrawal of marketing consent
- Account closure
Email requests: thakurghor.official@gmail.com
Legal exceptions may apply for tax, fraud prevention, or mandatory records.
8. Where Your Data Is Sent
- Comments: Checked by automated spam detection tools
- Analytics: Sent to third-party analytics networks
- Order delivery: Shared with courier partners
9. Children’s Privacy
We do not knowingly collect personal information from children under the age of 18.
We do not knowingly collect data from minors.
10. Marketing & Communication
If you subscribe:
- We may send order updates, offers, and newsletters
You can unsubscribe anytime via email/SMS/WhatsApp opt-out links
11. Security of Your Data
We use industry-standard security measures and SSL encryption.
No online method is 100% secure, but we take reasonable steps to protect your data.
12. Your Consent
By using our website, you consent to the terms outlined in this Privacy Policy.
13. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a new “Last Updated” date.
14. Contact Us
For privacy questions or data requests, email us at:
Email: thakurghor.official@gmail.com
WhatsApp: +91 62911 09040
Please include in the subject line: “Privacy Request – Thakurghor” when contacting us.
Our team will get back to you within 24–48 working hours.
Thakurghor — Your trusted online store for authentic Puja Samagri